TERMS AND CONDITIONS

Reviewed 7th August 2023

Our contact details

Name: Daisies and Deckchairs

Address: daisiesanddeckchairs.com

Acceptance of Terms and Conditions

Please carefully read the following Terms and Conditions that you have agreed to by using this site and/or purchasing from us.

These, including the Privacy Policy, set out the terms and conditions by which you may use the daisiesanddeckchairs.com website or our mobile application, either as a guest or as a registered user.

This website and our app is operated by Daisies and Deckchairs, where these terms and conditions use descriptions such as "we", "us" and "our" they refer to Daisies and Deckchairs.

We reserve the right to update these and any part of our service at any time and without prior notice to you and will publish changes on the website. It is your responsibility to review them each time you place an order or engage with us as by using the website and/or app you agree to be bound by them. If you do not agree to these then please refrain from accessing the site.

General Conditions

1. Accessing our Service

Access to our service is permitted on a temporary basis, and we reserve the right to withdraw or amend any services we provide without prior notice. From time to time, we may restrict access to any or all of the services. We will not be liable if for any reason, any of the services are unavailable at any time.

We reserve the right to refuse service to anyone, for any reason, at any time. We will not be liable to you or any third party by doing this.

We process any personal data and other information provided by you in accordance with our Privacy Policy. By providing your personal data or other information, you agree to the terms of this. It is your responsibility to ensure that all information (including your name and address) you upload to the site, is correct and accurate. Please ensure that you check all information before placing an order.

Headings and titles used on this site are provided for convenience only. They do not form any part of the terms and conditions and will not limit or otherwise affect these terms.

2. Intellectual Property Rights

We own all rights, titles and interest in and to the service and our products.

You may not extract, reproduce, duplicate, copy, change, sell, resell or otherwise use for commercial purpose, gain, or otherwise, any part of any of the content on the website or any other part of the service or items that we offer on it.

3. Online Shop

Our website offers a range of products and/or services. Where we refer to an ‘item’ we are referring to a single product or service available for purchase on this website.

We reserve the right to modify or discontinue any part of the service that we offer, the prices that we charge, or any part of these at any time, without any prior notice to you.

We accept no liability to you or to any third party for any modification, price change, suspension or discontinuation of any element of the service.

When you place an order, you will receive an email confirming the details of your order. This email is not confirmation that we have accepted your order. Your order will only be accepted by us once your goods have been dispatched.

We take great care to ensure that all pictures, details and descriptions displayed for each item are correct at the time the information is entered onto the site. The appearances, colours, textures or finishes that you see on your screen/equipment may differ due to resolution, size etc. therefore we cannot guarantee that images are a fully accurate representation of the item.

Sometimes, it may not be possible to accept your order. This could be due to one of the reasons below or any other:

There is a system or procurement failure

You have failed our customer validation checks

Your payment cannot be authorised or we have reasonable grounds to suspect your payment may be fraudulent

The item you wish to order is out of stock

There has been a pricing or product description error

Purchases from our site can only be paid for using the payment methods we make available from time to time through our payment facility, you will be advised of these during the checkout process.

4. Delivery

At checkout on the site, details of the items you have selected will be displayed, along with details of the estimated delivery times and costs. You may be given one or more options for delivery. Delivery timescales are quoted in working days and cannot be guaranteed. There may be a delay to receipt of your items due to circumstances beyond our control such as a courier delay, weather events or at particularly busy times.

5. Order Cancellation or Amendment

If the value of your purchase is more than £42 it is covered by the Consumer Rights Act 2015. Otherwise, as all of our products are handmade to order, once you confirm your order it cannot be cancelled by you after this point. If you wish to make an amendment to an order you have placed you must contact us immediately at info@daisiesanddeckchairs.com to ascertain whether the items have been dispatched or not. Where they have been dispatched, this will not be possible. Where items have not been dispatched prior to us receiving your request, we will do our best to accommodate your change but this cannot be guaranteed.

6. Returns

If the value of your purchase is more than £42 it is covered by the Consumer Rights Act 2015. Otherwise, due to the bespoke, made to order nature of these items you can only return items which are faulty. If you believe your order is faulty in any way, please contact us at info@daisiesanddeckchairs.com We will require a detailed description of the fault and photographs to support this and will then advise you of next steps regarding repair or replacement.

7. Links and Information Uploaded to Our Site

You may link to the home page on our site only in a way that is fair and legal and does not take advantage of, or have potential to damage, our reputation. You must not establish a link that suggests any form of association or endorsement on our part unless you have expressly requested and received this in writing from us.

Our site may provide links to other websites for your information, if you use these links, you leave our site and do so entirely at your own risk. We accept no responsibility for third party websites or for any loss or damage that may arise from your use of them.

Any information that you upload to our site must be legal, accurate, truthful and responsible. It must not in any way be obscene, discriminatory, offensive, hateful or , threatening. It must not infringe any intellectual property or privacy rights, nor have the potential to deceive, promote illegal or dangerous activity, or to harass or upset anyone. Any such material will be considered non-confidential, will be removed from the site and the appropriate law enforcement authorities will be informed.

You must not attempt to gain unauthorised access to our site. You must not misuse, disrupt or damage any part of our service by introducing viruses or any other materials that may be malicious or technologically harmful. This would constitute a criminal offence under the Computer Misuse Act 1990 and all such cases will be reported to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

8. Liability and Indemnity

We disclaim responsibility for any harm resulting from your use of any part of our service.

You use our services, including the website and app at your own discretion and risk, and you are solely responsible for any damages to your hardware device(s) or loss of data that results from either use or download.

We shall not be liable for any direct, indirect, consequential, or incidental damages including loss of profit or of opportunity as a result of the use of, or the inability to use, any items that have been ordered on this website.

You agree to indemnify us and our agents, officers and staff immediately and on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and conditions.

9. Law and Jurisdiction

These terms and conditions are governed by English Law and are subject to the exclusive jurisdiction of the courts of England and Wales.

10. Entire Agreement

These terms and conditions, together with our Privacy Policy, constitute the entire agreement between the parties and supersede all previous and/or other agreements between you and us in whatever form.

If a term or part of a term is be found by a competent authority to be invalid, unlawful or unenforceable then the remainder of the terms and conditions will continue to have full force and effect as if the invalidated term was not present.

Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be held responsible for such delay or failure nor liable for any loss incurred, however caused.

Terms and Conditions: Privacy Policy